Support and contact
Questions, problems or feedback? Email us.
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Contact us
Email: yanyouapp@gmail.com
Please include your nickname, your iPhone model and iOS version, and what happened (screenshots help). Never send your password or a sign-in code to anyone; we will never ask for them.
Help
- FAQ: data sources, fines, pricing, privacy and random-call hours.
- Get started: 5 steps, with a tutorial video.
- Community guidelines: what isn't allowed and how to report it.
Subscriptions and payments
Subscriptions are billed and renewed by the App Store. To cancel, go to iPhone Settings › your name › Subscriptions. Prices, cancellation and refunds: see the subscription terms.
Safety and reports
For harassment, scams or someone who seems under 20, report them in the app; we review these first. For child-safety reports, see our child safety standards. In an emergency, call 110.
Terms and policies
Age limit and health warning
Adults 20+ only. Under-20s can't sign up. Smoking harms your health. Quitline 0800-636-363 (toll-free).